State Farm® Insurance Agent Caylee Lazo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamie Jones
August 10, 2026
5
out of
5
rating by Tamie Jones
"Caylee you're amazingly the Best! It was a pleasure speaking with you. You're professional, and excellent customer service is priceless! Thank you!"
We responded:
"Thank you so much, Tamie! My new friend 😊 I appreciate your kind words and I'm happy we were able to help you out today. Thank you for your business and we're here whenever you need us!
- Caylee Lazo State Farm Team"
Jc C
August 10, 2026
5
out of
5
rating by Jc C
"Just want to give a shoutout to Cindy and Cinthia helping me out with my auto policy
Very helpfull and they both are very knowledgeable and kind explained everything will definitely give them 5 star"
We responded:
"Thank you, Jc! I'm happy to hear that Cindy and Cynthia were able to assist you with your policy. It's great to know they provided knowledgeable and kind service. We appreciate your support!"
Eric Fueston
July 30, 2026
5
out of
5
rating by Eric Fueston
"Had the BEST experience with Cindy. If you hear about this review or read it, you are amazing! The experience was easy, educational, and Cindy was very nice to talk with. Thank you and I'll recommend this insurance as it was recommend to me."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm so happy to hear that Cindy made your experience easy and educational. We appreciate your recommendation and are glad you found our service helpful. Feel free to reach out if you need anything else!"
Rohan Thomas
July 30, 2026
5
out of
5
rating by Rohan Thomas
"It was my first time setting up my own policy, and Cindy was really helpful and patient with me!!"
We responded:
"Rohan, thank you for taking the time to leave us a review! I'm glad to hear that Cindy was able to assist you with setting up your policy and made the process smooth for you. We appreciate your feedback and are here to help if you need anything else!"
Chris Wilcox
July 30, 2026
5
out of
5
rating by Chris Wilcox
"Caylee and her team were super helpful with getting insurance for my new place! I highly recommend their services as the team is top notch!"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you with insurance for your new place. Your recommendation means a lot to us. We're always here if you need anything else!"
Paul Jackson
July 23, 2026
5
out of
5
rating by Paul Jackson
"Efficient, thorough, kind, knowledgeable, and affordable! Caylee Lazo State Farm Insurance in McKinney will satisfy! Excellent experience!"
We responded:
"Paul, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience with our office. We always strive to be efficient, thorough, and kind while providing affordable options. Let us know if we can help with anything else!"
Lyn Harrison
July 21, 2026
5
out of
5
rating by Lyn Harrison
"I am extremely happy and impressed with the savings I received from Regina at Caylee Lazo at State Farm. I was shocked by how much I was overpaying. They have now helped me on two vehicles!!"
We responded:
"Thank you so much, Lyn! I'm happy Regina was able to help you save money on your insurance! Let us know if we can assist you in any way.
- Caylee Lazo State Farm Team"
Chenelle Jimerson
July 1, 2026
5
out of
5
rating by Chenelle Jimerson
"I Love this office!! Caylee and Cynthia are amazing and always so responsive. Excellent and friendly customer service."
We responded:
"Chenelle, thank you for taking the time to leave us a review! I'm happy to hear that you love our office and that Cynthia and I have been responsive and friendly. We strive to provide excellent customer service, and it's great to know we're meeting your expectations. We're always here if you need anything else!"
Michelle Ryle
June 30, 2026
5
out of
5
rating by Michelle Ryle
"Caylee is the best ..I contacted her via text to add a vehicle to my policy and she had it handled and added within minutes!"
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad to know that you had a quick and easy experience with us. Feel free to reach out if you need anything else!"
Robert Parker
June 19, 2026
5
out of
5
rating by Robert Parker
"I just switched my home and auto policy to this team. They not only saved me a lot of money but they are the friendliest and helpful team to work with. I recommend giving them a call and compare rates."
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to hear that our team was able to help you save money and that you found us friendly and helpful. We appreciate your recommendation. Let us know if we can help with anything else!"
Bhaskar Sunkara
June 17, 2026
5
out of
5
rating by Bhaskar Sunkara
"Caylee Lazo State Farm + Violet = 10/10 experience. Violet was so quick to respond and walked me through everything without the confusing insurance jargon. Felt like I was talking to someone who actually cared, not just selling a policy. If you’re looking for an agent who’s friendly, reliable, and gets things done, go with this team. Would 100% recommend!"
We responded:
"Bhaskar, thank you for taking the time to leave us a review! I'm really happy to hear that Violet made your experience a 10/10 and that you felt genuinely cared for. We strive to make insurance straightforward and personable, so it's great to know we hit the mark. We appreciate your recommendation and are here if you need anything else!"
Hector Larin
June 14, 2026
5
out of
5
rating by Hector Larin
"Recently worked with Regina at Caylee Lazo’s agency, and I can’t say enough nice things about her. She was extremely helpful with writing up my auto and home insurance policies. She walked me through every step of the process, explained each policy clearly, provided great customer service, and helped save me money. She made everything easy to understand and was always professional and responsive. I will definitely be recommending her to others from now on."
We responded:
"Thank you for your review, Hector. I'm glad to hear Regina provided such helpful and professional service. It's wonderful to know she made everything easy to understand and was responsive throughout the process. We appreciate your recommendation! Let us know if we can help with anything else."
Rahul Desai
June 12, 2026
5
out of
5
rating by Rahul Desai
"Cynthia is very super helpful and responds very quickly. You are in safe hands with Caylee’s team. Would highly recommend!"
We responded:
"Rahul, thank you for taking the time to leave us a review! I'm happy to hear that Cynthia was able to assist you so effectively. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Linda Brockett
June 11, 2026
5
out of
5
rating by Linda Brockett
"Thank you for saving me money."
We responded:
"Thank you, Linda! I'm happy we could help you save money. If there's anything else you need, feel free to reach out!"
Rachel Bradford
June 10, 2026
5
out of
5
rating by Rachel Bradford
"I recommend this team to literally anyone looking for insurance! Every single time I’ve had any issue, Regina and all of the other ladies have been so quick to help find a solution! Love them!!"
We responded:
"We love having you as part of our McKinney State Farm family, Rachel!
Regina and the rest of the ladies are absolute rockstars, and it makes me incredibly proud to hear that they step up so quickly to resolve issues whenever you need a hand. Thank you so much for this glowing recommendation to anyone looking for auto and renters insurance. Your support means everything to us!"
James Baumann
June 10, 2026
5
out of
5
rating by James Baumann
"Caylee was responsive, professional, and thorough throughout the process. She answered all of my questions with great attention to detail and made transferring my insurance from California to Texas seamless and easy to understand. I greatly appreciated her clear communication, professionalism, and commitment to ensuring I had all of the information I needed. Her attention to detail and willingness to assist made the entire experience smooth and stress-free."
We responded:
"Thank you for your review, James. I'm really happy to hear that the process of transferring your insurance was smooth and stress-free. It's great to know that our clear communication and attention to detail made a difference for you. We're always here to help if anything else comes up!"
Alex Rowe
June 10, 2026
5
out of
5
rating by Alex Rowe
"Awesome service
Fast and easy"
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear you found our service fast and easy. We strive to make things as smooth as possible for our customers. Let us know if we can help with anything else!"
emily rauscher
June 9, 2026
5
out of
5
rating by emily rauscher
"Tammy is super helpful! She is always quick to respond and her attention to detail is outstanding. She is my go-to person!!"
We responded:
"Emily, thank you for taking the time to leave us a review! I'm glad to hear that Tammy has been so helpful and attentive to your needs. We’re proud to have her on our team. Let us know if we can help with anything else!"
Debra Bostic
June 9, 2026
5
out of
5
rating by Debra Bostic
"I always feel well taken care of by the people at Caylee Lazo State Farm. Recently I had a problem with my monthly auto pay when I got a new card. After receiving a text alerting me of the problem, Tammy easily took care of the issue."
We responded:
"Hey, Debra! Thank you for your kind review. We’re happy to hear you feel well taken care of by our office. It’s great to know Tammy was able to quickly help resolve the auto pay issue after your card change and make the process easy for you. We truly appreciate your continued support."
Will Filsaime
June 5, 2026
5
out of
5
rating by Will Filsaime
"Tammy is awesome when I have questions about my policy she very knowledgeable. She is easy to speak to. Feels like family each time i have a chance to speak with her."
We responded:
"Thank you for leaving us a review, Will! We love getting to be a family oriented team and welcoming others into our family. Thank you for allowing us to serve you!
- Caylee Lazo State Farm Team"
Stephania Martinez
June 5, 2026
5
out of
5
rating by Stephania Martinez
"Tammy’s attention to detail is exceptional, she is efficient, effective, and incredibly knowledgeable.
Beyond her professional skills, she’s genuinely kind, approachable, and a pleasure to work with. Communication is always clear, prompt, and professional."
We responded:
"Thank you so much, Stephania! Your feedback means the world to us. Tammy truly cares about serving others well and we're happy to hear it made a difference for you. Thank you for trusting our team!
- Caylee Lazo State Farm Team"
Kennesen Johnson
June 3, 2026
5
out of
5
rating by Kennesen Johnson
"Tammy is great. She is quick to respond and very attentive to detail. Any questions or anything you may need she’s got you covered."
We responded:
"Thank you for your kind words, Kennesen! We truly appreciate you taking your time to share your experience. Always here to help!
- Caylee Lazo State Farm Team"
Ella Holdt
May 28, 2026
5
out of
5
rating by Ella Holdt
"Wonderful experience! If you want amazing service and to be completely taken care of, Cynthia is your girl. Highly recommend and will work with her again."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Caylee Lazo’s Team. "
Francisco Olvera
May 28, 2026
5
out of
5
rating by Francisco Olvera
"I am extremely happy and I had a great experience speaking with Cynthia! She’s very knowledgeable and professional. Her ability to explain all the information and answer my questions is excellent. I do and will continue to recommend her to everyone!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Caylee Lazo’s Team! We deeply appreciate your kind words here in McKinney . "
Shenita Burnside
May 27, 2026
5
out of
5
rating by Shenita Burnside
"I called to get a quote for home and car insurance. Cynthia did a wonderful job informing of rates and how I could save money. I wasted no time switching to State Farm! Thank you Cynthia for your knowledge and answering all of my questions!"
We responded:
"Thank you so much for the 5-star rating, Shenita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "