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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lyn Harrison

December 7, 2025

5  out of  5
rating by Lyn Harrison
"I was extremely happy and impressed with the savings I received from Regina at Kaylee Lazo State Farm. I was shocked by how much I was overpaying."
We responded:
"Thank you so much, Lyn! I'm happy Regina was able to help you save money on your insurance! Let us know if we can assist you in any way. - Caylee Lazo State Farm Team"
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Norma Larios

December 2, 2025

5  out of  5
rating by Norma Larios
"I couldn’t be happier with my experience! From the moment I signed up, the customer service team made everything simple and stress-free. They walked me through my options, helped me find the right coverage for my budget, and answered all my questions with patience and clarity. Their rates are competitive, the coverage is solid, and the level of service is exceptional. I feel truly valued as a customer. Highly recommend to anyone looking for reliable and trustworthy auto insurance!"
We responded:
"Thank you so much, Norma! We appreciate you taking time to share your experience. It means lot to us that you feel this way! 🥹 We're grateful for your trust and recommendation, and we're here whenever you need us! - Caylee Lazo State Farm Team"
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Connor (CornDog)

November 26, 2025

5  out of  5
rating by Connor (CornDog)
"Amazing service, explained everything perfectly, and made it super easy to understand! would definitely recommend."
We responded:
"Thank you, Connor! We're glad we could help. 😊 - Caylee Lazo State Farm Team"
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Marc Freidberg

November 25, 2025

5  out of  5
rating by Marc Freidberg
"I have had insurance over the years with 5 companies. This is the best experience EVER. You call in and they actual answer the phone and not go thru 20 prompts then be on hold. AMAZING. It's the little things these days that make such a difference. Well Done team Lazo. Tammy needs a raise ASAP."
We responded:
"Thank you, Marc! We appreciate your kind words. I'm so glad to hear you've had a great experience with our office. Tammy is the best and we're very thankful for her being on our team. - Caylee Lazo State Farm Team"
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Alex Ferreira

November 25, 2025

5  out of  5
rating by Alex Ferreira
"Gotta give credit when credit is deserved! Caylee and Regina I can’t thank you enough for helping me get my roof claim completed. I thought I was at a dead end until I got your call. You delivered exactly what you said you would and I thank you for that. Please consider this team for all your insurance needs!"
We responded:
"Thank you for taking the time to leave us a review, Alex. We are happy to serve you! - Caylee Lazo State Farm Team"
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Terrell Singletary

November 21, 2025

5  out of  5
rating by Terrell Singletary
"I worked with Regina at Caylee Lazo's agency. She was very helpful and went the extra mile to do so. I truly appreciate her professionalism and personal touch at every step. Anyone who has the pleasure of working with Caylee's team - especially Regina, will receive TOP NOTCH service. Great experience all the way around. 10 out of 10, would HIGHLY recommend!!!"
We responded:
"Thank you so much for the amazing review and support, Terrell! This is exactly what I want to hear about our team. Thank you for the opportunity to earn your business and taking your time to leave us 5 stars. It means a lot to our office. Happy Thanksgiving to you and your family! - Caylee Lazo State Farm Team"
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avi patel

November 21, 2025

5  out of  5
rating by avi patel
"Caylee and her team are rockstars! They have helped price and deliver the best rates. They are super patient and very easy to talk to."
We responded:
"Thank you, Avi! We greatly appreciate your business and the opportunity to serve you. We're here whenever you need us! - Caylee Lazo State Farm Team"
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Hyunseung Jung

November 20, 2025

5  out of  5
rating by Hyunseung Jung
"Caylee is the best agent in State Farm."
We responded:
"Thank you, Hyunseug! We're happy to help when you need us. - Caylee Lazo State Farm Team"
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Chenelle JIMERSON

November 7, 2025

5  out of  5
rating by Chenelle JIMERSON
"Cynthia was very professional. I was able to get the same benefits at a better rate. I am pleased with the service overall."
We responded:
"Thank you Chenelle for the kind words and feedback on Cynthia! We're very blessed to have her on our team. Thank you for your business and allowing us to help you with your insurance needs here in Texas! - Caylee Lazo State Farm Team"
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Zelda Scott

September 25, 2025

5  out of  5
rating by Zelda Scott
"I can’t say enough good things about my State Farm agent, Caylee Lazo, and her team. They are always responsive, honest, and genuinely enthusiastic about what they do. Every interaction I’ve had with them has been thorough and patient, which makes navigating insurance so much easier. With all the issues that seem to come up with insurance companies these days, I feel very lucky to have found such a great team to work with."
We responded:
"Zelda! Thank you so much. This review means a lot to our team. I know you've gotten the chance to work with each of the ladies on our team and I was ecstatic to see you leave a review! We appreciate it more than you know. We are the lucky ones 🥳 ❤️ - Caylee Lazo State Farm Team"
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Tim Wagner

September 16, 2025

5  out of  5
rating by Tim Wagner
"Quick and painless! Caylee and her Team are amazing and, even better, saved us money for the same coverage and better deductible. Hands down I’d highly recommend her to anyone."
We responded:
"Thank you so much, Tim! We appreciate the opportunity to earn your business and help you save money 🤩 Thank you for the kind words! We're always here when you need us. - Caylee Lazo State Farm Team"
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Kristin Bartholomew

September 8, 2025

5  out of  5
rating by Kristin Bartholomew
"Caylee and her team are top notch! They are responsive, professional, and knowledgeable. She has been our provider for years and we are grateful for her services."
We responded:
"Thankful for you, Kristin! Your words mean a lot and we're happy to be your go-to insurance agency here in McKinney😊 Here for you whenever you need us! - Caylee Lazo State Farm Team"
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Colleen Fex

September 6, 2025

5  out of  5
rating by Colleen Fex
"Caylee and her team are absolutely amazing! They take the time to really listen and match your insurance to your exact needs. Their professionalism, kindness, and personal attention truly set them apart. If you’re looking for an insurance team that genuinely cares, I highly recommend Caylee and her State Farm office!"
We responded:
"Thank you so much, Colleen! I appreciate your feedback and you taking your time to leave us such a sweet 5 ⭐️ review! Thank you for your business and we are here whenever you need us. 😊 - Caylee Lazo State Farm Team"
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C66ollin87777ixx4w Pope

August 14, 2025

5  out of  5
rating by C66ollin87777ixx4w Pope
"Very good"
We responded:
"Thank you for taking the time to leave us a 5 star review! We appreciate your support! 😊"
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larissa urbina

August 11, 2025

5  out of  5
rating by larissa urbina
"My rep was Janelle from Caylee Lazo State Farm office and She understood exactly what I was Looking for in regards to my policy, which I love as well as theexcellent prices that she offered me. super polite, very professional would highly recommend."
We responded:
"Thank you for your kind words! Janelle is awesome and we are lucky to have her on our team. We appreciate the opportunity to help you with your insurance needs. 😊"
Profile photo of Balaji K

Balaji K

August 7, 2025

5  out of  5
rating by Balaji K
"Caylee and her team member Mallory Martinez did an awesome job of finding the right insurance product for my auto and renters insurance. I was clearly able to save money, before 6 months i had just purchased one when they called me for very first time. That tiem the price wasnt much changing so i didnt choose state farm. I asked them to call back after 6 months she remembered and called back and helped me to save money . The product from them is def better than previous one with less premium. Highly recommend.. Big kudos to Cynthia canales, whenever she chimes in my questions are answered, concerns are addressed and finally I will get the quote which is tailor made for me !! I would rate 5 out of 5 for her !!!"
We responded:
"Thank you so much for the ⭐️⭐️⭐️⭐️⭐️ Balaji! We are happy to be your insurance agency of choice. Let us know whenever you need us! We are here for you, always. Thank you again for letting us help with your car insurance and home insurance. - Caylee Lazo and Team"
Profile photo of Janelle Black

Janelle Black

June 27, 2025

5  out of  5
rating by Janelle Black
"I cannot say enough good things about this office! From the moment I reached out, they have gone above and beyond to ensure my needs have been met! Highly recommend!"
We responded:
"Thank you, Janelle! We are happy to help! Please let us know if you need anything at all. "
Profile photo of Ash Hogle

Ash Hogle

June 27, 2025

5  out of  5
rating by Ash Hogle
"Caylee was so helpful when it came to switching insurances and helping to create deals with staying for. She is so welcoming any easy to talk to. Helped me get a great rate. I couldn’t ask for a better insurance agent!"
We responded:
"We love seeing reviews like this, Ash! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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David A

June 27, 2025

5  out of  5
rating by David A
"If I could give 6 stars.. I would!"
We responded:
"Thank you, David! Much appreciated! Always here when you need us. 😊"
Profile photo of Jana Hancock

Jana Hancock

June 16, 2025

5  out of  5
rating by Jana Hancock
"Caylee and her staff are very knowledgeable and friendly. They made sure that our business was done thoroughly and efficiently. Highly recommend Caylee and her team!"
We responded:
"Thank you so much for letting us earn your business, Jana! We appreciate your business. 😊 - Caylee Lazo State Farm Team"
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Blair Jeong

June 13, 2025

5  out of  5
rating by Blair Jeong
"Regina so friendly!She’s the best customer service. I highly recommend!"
We responded:
"Thank you, Blair! We ❤️ always hearing such great things about Regina. Thank you for taking the time to recommend our office!"
Profile photo of Mike Jones

Mike Jones

June 12, 2025

5  out of  5
rating by Mike Jones
"This is the best service/insurance/ and group of people EVER! Not only do they make myself and my family are taken care of each month, but they also go above and beyond to make sure you are happy. Caylee is absolutely fantastic. Tammy Is such a wonderful person. And Cynthia always gets the job done. You ladies are lifesavers and a blessing from the heavens. I’ll be with State Farm for life!"
We responded:
"Mike, you are the best! We all were smiling reading your review. We are blessed to have you as a customer. Thank you for the kind words! 😊"
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Andrew Graham

June 5, 2025

5  out of  5
rating by Andrew Graham
"Always friendly and quick to help with any questions I have!"
We responded:
"Thank you for taking the time to leave us such a great review. We appreciate you, Andrew! - Caylee Lazo State Farm Team"
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Ben Bell

June 5, 2025

5  out of  5
rating by Ben Bell
"Caylee lazo's office is so professional and kind highly recommend these people!!!"
We responded:
"Thanks, Ben!! It's been great working with you. I appreciate you taking the time to drop us a line on Google! We're always here if you need us. 😊 - Caylee Lazo State Farm Team"
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Jeff Sealy

June 5, 2025

5  out of  5
rating by Jeff Sealy
"I love this place and the people that work there!"
We responded:
"Thanks for the 5 stars and feedback, Jeff! We appreciate customers like you 🥹 - Caylee Lazo State Farm Team"