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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Alsbrook

July 13, 2024

5  out of  5 rating by Haley Alsbrook
"i have talked to 5 different agents from different companies and Caylee was BY FAR THE BEST agent i have worked with. she was friendly, prompt and extremely helpful. i will be recommending her to everyone."
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Lisa Tillis

June 26, 2024

5  out of  5 rating by Lisa Tillis
"It was such a pleasure working with Caylee. She went over and above to help me, and made sure to answer all of the questions that I had. I was overwhelmed with finding the right policy, but once I spoke to Caylee all of that anxiety was gone. I can go to sleep at peace tonight, knowing that I have the best coverage for my car and ultimately for my son and I."
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Robert Barnett

June 25, 2024

5  out of  5 rating by Robert Barnett
"Always a great experience when dealing with Caylee and her group!"
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Sara Peterson

June 24, 2024

5  out of  5 rating by Sara Peterson
"Thank you so much for taking the time to answer all my questions and helping us find the best coverages for us. We will definitely be referring our friends! Customer service is impeccable!"
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Joe

June 24, 2024

5  out of  5 rating by Joe
"So pleased with how fast the office manager always gets us taken care of. Highly recommend."
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Deeksha Katoch

June 13, 2024

5  out of  5 rating by Deeksha Katoch
"talked to Sophia. She was very nice and answered all my questions."
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Evonne Foster

June 10, 2024

5  out of  5 rating by Evonne Foster
"Sofia was the most helpful and personable agent I have ever had the pleasure to talk too she made sure I understood my policy and stayed with me through the app please keep her on your staff we need more customer service like that THANK YOU SOFIA AND THANK YOU CAYLEE LAZO FOR HAVE THE PRESENCE OF MIND TO HIRE GOOD PEOPLE"
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Tonja Bitencourt

June 7, 2024

5  out of  5 rating by Tonja Bitencourt
"Caylee has always been amazing as an agent, and is wonderful about answering any questions and finding the best fit for coverage. Her office manager, Tammy, has helped me out of a pickle several times as well, and has the most amazing fun personality!"
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Summer Womack

June 6, 2024

5  out of  5 rating by Summer Womack
"Caylee is professional, kind, and helpful. I highly recommend using her for your insurance needs."
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TX MC

June 3, 2024

5  out of  5 rating by TX MC
"This agency is great. They provide prompt and excellent customer service. I was completely impressed with Cynthia Canales professionalism and customer service!"
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Mario Paniagua

May 29, 2024

5  out of  5 rating by Mario Paniagua
"Caylee Lazo and her team are super friendly and reliable and provide the best costumer service. They are all very knowledgeable about the services they offer and super quick with addressing questions and concerns."
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Raul Canales

May 29, 2024

5  out of  5 rating by Raul Canales
"Very pleased with the costumer service here, very profesional and quick, Cynthia made my experience here feel very good!!"
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Sandra N

May 29, 2024

5  out of  5 rating by Sandra N
"Caylee and her amazing team are exceptional at answering any questions I have! Since the beginning it has always been a seemless process to be their customer."
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logan Luna

May 21, 2024

5  out of  5 rating by logan Luna
"Sophia helped me through every possible step there was. Easily one of the most caring person about their job and made setting up insurance easy and fast. Definitely the best rep I have ever talked too."
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Olivia Luna

May 21, 2024

5  out of  5 rating by Olivia Luna
"Great customer service! Sophia is very knowledgeable when it comes to insurance and any insurance related questions I ask she always has an answer for me. She also gets back with me at a timely manner and her overall experience has helped me find the best plans for me. I would recommend her to everyone if I could."
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Keelan Lechner

May 21, 2024

5  out of  5 rating by Keelan Lechner
"Very nice, professional and genuinely want to help you."
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Malinda Luna

May 21, 2024

5  out of  5 rating by Malinda Luna
"Sophia Lechner is absolutely hands down the friendliest, most knowledgeable and patient insurance agent I have ever dealt with. She listened to all my concerns, went over my options and helped me find the best policy for my budget. I highly recommend giving her a call."
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Sarah Udell

May 16, 2024

5  out of  5 rating by Sarah Udell
"I was just switched to this office after my agent retired. Cynthia was very helpful to me in going through all of my coverages. Highly recommend this office."
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Karen Noble

May 15, 2024

5  out of  5 rating by Karen Noble
"Great experience with Caylee Lazo State Farm ! They were friendly, knowledgeable, and efficient! They answered all of our questions and made changing insurance carriers easy!"
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Theresa

May 14, 2024

5  out of  5 rating by Theresa
"Great customer service!"
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Ty Brown

May 7, 2024

5  out of  5 rating by Ty Brown
"The prices are outrageous but the agent was wonderful. She was very nice and helpful as could be."
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Sunkara Bhaskar

April 25, 2024

5  out of  5 rating by Sunkara Bhaskar
"I am writing to express my satisfaction with the service provided by insurance agent, Caylee Lazo. Throughout the process of acquiring auto & home insurance, Caylee exhibited a remarkable level of professionalism, friendliness, and knowledge. From the moment I contacted the office, Caylee was prompt in her responses. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. Her ability to convey complex information clearly and concisely made the entire experience much more accessible and manageable. Caylee was friendly and approachable. It can be intimidating to navigate the world of insurance, but her welcoming attitude immediately put me at ease. She patiently addressed all my questions and concerns, demonstrating a genuine commitment to customer satisfaction. I am so impressed with Caylee that I will recommend her to our friends and family who may need auto & home insurance. Her professionalism and dedication have left a lasting positive impression. Thank you."
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Alma Meza

April 19, 2024

5  out of  5 rating by Alma Meza
"One of the best experiences I’ve had in a while, Caylee was so prompt with the answers and best of all with prices and quotes. Glad I did the switch and hope and pray others do the same. Caylee will most definitely take care of you and your family. I’m officially a State Farm fam client."
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Frances Quintana

March 22, 2024

5  out of  5 rating by Frances Quintana
"Caylee is amazing! She listened to my needs and requirements and worked to give me the best option based on my needs. She answered all my questions and made me feel very comfortable on all the calls. She was very patient as I was trying to make sense of all the information. She is awesome and strongly recommend het."
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Ramona Alexander

January 23, 2024

5  out of  5 rating by Ramona Alexander
"I relocated from the state of Maryland to the great state of Texas. Since contacting Carlee Lazo- State Farm Insurance Office and connecting with Connor Mendoza, I have received the absolute best ever customer service. Connor basically held my hand throughout the entire transition. He is so patient, caring, and personable. I had a lot of questions and he was always available to help/assist me. If he was busy with another client, he always returned my call or sent me a text or email. He also followed up to make sure I was 100% ok. Thank you State Farm for employing caring people like Connor."